Frequently Asked Questions

Basic Questions

What is is an international investment company with headquarters in London, United Kingdom with Registration No.: 8200310 & DUNS number 21-856-8621 . According to our business plan, we only operate online as all investments and transactions are automated as well as our business activity is conducted over the Internet only. We accept investments from customers across the world and use funds for our needs sharing earnings with investors via the range of our investment plans. The website technical aspects and daily communication are being handled by our highly experienced and skillful support team.

What is mission?

We strive to improve our performance by being instantly responsive to the needs of our clients, sharing our success with them and learning from our experience . We offer the opportunity to benefit from the lowest risk investment service in the HYI industry, over the longest term available. We are completely dedicated to support our mission and provide you the best-in-class financial service, and professional help online. To read more, please see about us page.

Where can I see / enter feedbacks about your company performance?

You can see our members feedback and enter your own in anyone of our monitoring, rating, and forum web sites out there.We highly appreciate our members feedback, so please take a moment to write about your own experience with us, thank you.

How can I check the incorporation data for ?

Yes, we are registered as an offshore limited liability company name: Financa Ltd. in England and Wales. To check our company registration certificate, please (Click here).

Account Questions

How do I open my Account?

It's quite easy. Follow this link, fill in the registration form and then press "Open an Account" button. The signup procedure was made quite easy and fast for your convenience.

How can I change my password or Profile details?

Log into your account and click on the "update account" button. You can change your profile details and password there.

What if I can't log into my account because I forgot my password?

Click "Forgot your password ?" link, type your username or email, enter the answer to your security question, and you'll receive your account information by email.

I have either forgotten my account password or someone has got into my account and has stolen my account password. What am I supposed to do now?

First, try restoring your account password via 'Forgot your password ?' form. If this does not work out, please contact our customer service department from the email address you have used at registration. Please include your username and your secret question & answer . After we verify your identity, we will send the account password to your contact email address.

Can I have multiple deposits?

Yes, you can create as many deposits as you wish. Each of your independent deposits will have its own investment term. Your earnings rate at any given time is calculated in accordance with offered investment plans and it is based on the total (cumulative) amount of your deposits at such time.

Can I open 2 or more accounts in my name from same IP address?

Yes, you can open as many accounts as you like , There is no restrictions on it.

Is My Information Safe?

We are verified by TrustE Privacy-Policy . It means Financa Ltd use the latest technologies to protect your personal info.

What do you do with my personal info?

We respect your privacy. will use the information you provide only to verify your identity, and may later on use the information you submit to notify you about products and services that you may find useful.

What is the Minimum / Maximum amount allowed to invest?

We currently have a rather low minimum amount to invest of $20 for our initial members benefit and up to $1,000,000 the maximum.

Do I get my investment principal back ?

Yes, you will recieve your investment principle back at the maturity period that is 75 Business days. Therefore, once the investment period has ended your principal will be expired, and will credited back to your account.

What is my total R.O.I after the investment period has ended ?

Your return on investment will be a total of 225% profit + 100% Principle back = Total 325% . Your ROI could reach high above this ratio if you will choose to Compounding feature for your earnings.

Are there any hidden fees on Investments / Withdrawals / Referral Income ?

No, there are no hidden fees on any transactions done by us.

When can I request to withdraw ?

You can request to withdraw at anytime, as there are no minimum limits for withdrawals.

When will my withdrawal request be processed ?

All withdrawal requests are honored in a timely fashioned, and no more than 12 hours. Please be patient. We are paying 7 days a week, but earnings are calculated only on business days.(Monday-Friday).

How much can I earn?

Please refer to the 'Investment Plans' section of our website to learn more details about our investment offer . In general, deposits of higher amounts will generate higher profits. If client makes additional deposits or reinvests already earned funds from account balance and total invested amount qualifies for higher earnings rate, such investment plan transition will be done automatically.

What payment methods do you accept?

We are currently accepting the following payment methods: LibertyReserve, PerfectMoney , Egopay and SolidTrustPay (for direct funding) as they are all providing fast, easy and secure service to make online payments.

How frequently are you updating my account earnnings ?

Your account is updated automatically and in a real time 24 hours a day, 365 days a year and you can always access your account to keep track of it.

When will my investment be approved and added to my account?

Usually your investment is instantly credited into your account as active investment inside your private "ACCOUNT" page . However, if you don't see it there you don't need to worry as you will not lose any time, please give it some time and re-visit your account later on that day before contacting us.

What if I do not have an online e-Currency account yet ?

Please signup for your free account at any of the following: LibertyReserve , PerfectMoney & Egopay that takes around 5 minutes to signup and can be funded rather fast, within 48 hours you can start invseting with us, or SolidTrustPay that offers direct funding options (like bank, checks and credit) but required a verification that may take a bit longer. After signing up, you can easily fund your LibertyReserve or other e-currency accounts via bank wire or other options.

Affiliate Program Related Questions

How much can I earn from your affiliate program?

You will earn 5% on investment deposits made by the clients referred by you directly. In the case if referred by you client will in the future refer other clients, you will also earn 2% of their investment deposits. Such clients are considered to be your level two referrals. Accordingly, you will also earn another 1% on deposits of your level three referrals.

Can i refer my friends, family or other groups to ?

You've the opportunity to invite your friends, family or other groups, and enjoy our lucrative affiliate program.

Can I still earn the commission without being an active member ?

Yes, we allow anyone to signup and join our affiliate program, it's a great opportunity for earning yourself an extra income.

How can I promote your site and refer members ?

After you have signup, please login and check out the "PROMOTE US" page, there you can fund our variety of advertising tools for referring potential investors. You can also use your unique referral url, simply copy and send it to your friends and family via email, instant massaging and / or your favorite social network.

Can I promote your program using kinds of spam methods ?

Absolutely NOT! We will not tolerate any type of SPAM (UCE, forum spam, PM spam, IM spam, etc.). If you are caught spamming, your account with us will be terminated.

Contact Methods

Do you have telephone support ?

Currently we don't offer telephone support, but it will be available as soon as we have worked out the logistics required for handling calls from our world wide members. However, we are always doing our best to reply asap to our support tickets, emails.

In case of technical problem or other questions, how can I contact you ?

If you have any further questions or technical issues that you did not find an answer to above, you are more than welcome to contact our friendly support team as our dedicated support team will try to reply asap, providing an exceptional service.

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